Here at DXP, service is considered as important as sales, whether problems arise due to hardware failure, software conflicts or client misunderstanding.
DXP Maintenance Support Services have a range of service options that can be tailored to meet your exact requirements. Contract, ad hoc, onsite and workshop services are available.
Cover is offered on all Apple systems and leading third party peripheral equipment likely to be connected to your Mac system, including printers, displays and scanners.
All support solutions are tailored to our customers needs whether it be for desktop solutions, networking or server technologies.
Services include:
Initial hardware system and configuration audit
Guaranteed response times – 4 hour and 8 hour
All replacement parts and labour
All call out charges
Ad Hoc services available
Replacement/Loan equipment
Telephone support
Remote diagnostics (if applicable)
Dedicated staff
Network support
Server monitoring with ‘Remote dial-in’ (if applicable)
Comprehensive spare parts inventory
Anti-Virus software checks
Network and computer health checks available
Competitive and flexible pricing
Benefits:
Quick response – minimum downtime
Peace of mind – skilled, qualified engineers
Dedicated service managers ensure your calls are always answered
Competitive and flexible pricing structures to help keep within your budget
Call us on 01942 77 00 00 or email here