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Products > Avaya > INDeX

Avaya INDeX

The INDeX is now discontinued and has been replaced by the IP Office. To take advantage of Avaya’s migration Promotions Click here or call 01942 770000

The INDeX (Integrated Network Digital eXchange) system from Avaya is a modular and flexible 'communications platform' capable of supporting the latest voice and data technologies. This modularity means that new features and functions can easily be added to provide the exact configuration you need. Avaya INDeX was designed for the SME market and is recognised as the leader in its class.

Key Benefits

  • Grows with your business (10-1088 ports, lines and extensions)
  • Grows with technology developments, keeping a competitive edge
  • 'Designed-in' reliability: automatic diagnostics, hot maintenance, fault tolerant processing, remote diagnostics
  • Dynamic handsets providing simple and powerful access to features - all with minimal user training
  • Highly flexible call routing allowing the system to meet your operational goals. Can be configured as a key system, PBX or call centre
  • Supports industry standards for networking, allowing seamless integration with multi-vendor networks
  • Reduced phone bills through intelligent call routing and ISDN virtual private networking

INDeX 30 - Positioned for the smaller business that wishes to enjoy the advanced features and cost-saving potential of a digital system, the INDeX 30 accommodates up to 24 extensions and 8 ISDN channels. Features include:

  • Easy-to-use handsets
  • Voice mail (optional)
  • DDI range
  • Call monitoring
  • Remote maintenance
  • Built-in battery back-up
  • Cordless capability

INDeX 100 and 200 - Market-leading SME switching platforms suitable for 30 to 224 ports. Both can be linked to other INDeX cabinets allowing expansion up to 1088 ports. Applications and features include:

  • Voice processing
  • Call centre solutions
  • Cti solutions
  • Remote maintenance
  • Voice and data integration
  • Integrated cordless

INDeX 400 and 1000 - Market-leaders in the 400 to 1088 port SME and call centre markets. Unrivalled functionality and flexibility have made the larger INDeX systems number one with those companies that demand the most from their telephony. Key features include:

  • Leading edge construction
  • Dual database protection
  • Automatic route selection
  • Voice processing
  • Call centre solutions
  • Voice and data integration
  • Cti-enabled
  • In-built fault diagnostics

Call us on 01942 770000 to speak to our specialised sales team or email here

Business Partners

In partnership with manufacturers of telecommunication equipment and computer hardware and software

  • Apple Authorised Service Provider
  • Siemens
  • Avaya
  • Nortel
  • Microsoft Certified Partner